FAQ

Q. How do I check if my credit card has been charged?
The name "CHILLIGROUP" will appear on cardholder statements for any transactions through this website.

Q. When will my order ship?
A. Orders are now processed and shipped within 24 hours of placing an order.

Q. How long will it take for my order to arrive?
A. Typically orders take no longer than 3 days via Courier Post Track and Trace.

Q. Does the Opena Case fit both  iPhone 4 and iPhone 4S?
A. Yes, the Opena Case fits both versions as snug as Superman's underpants.

Q. Can take my Opena through Airport security?
A. We've been to 5 different countries with the Opena and have not had a problem so far.

Q. Does the case scratch the iPhone when the bottle opener is slid out? 
A. Hell no! We designed and engineered the Opena Case to be a protective case first and a bottle opener second. There's no way the bottle opener can come in contact with your iPhone, and the Polycarbonate/ABS case should protect your iPhone from daily abuse! 

Q. My blade is a little loose, can I tighten it up?
A. Sure can, check out the 'tuning your Opena guide'

Q. Loving the snug fit on my iPhone but how do I take it off?
A. We designed the case to be super strong so it would protect your phone from daily use. Its not designed to be taken on and off all the time but if you do want to remove it the best way to remove the case is to slide the opener blade into the out position (so you can push on the back of the phone) then, using your finger nails, grab the front edge of the case (on the side without the buttons) and flex the top and bottom corners of the case outwards until you feel the phone pop out (you need strong nails). Then once both corners are free you can simply rotate the phone out of the case. http://vimeo.com/30122521

Q. What colors are available?
A. At this stage its just Black and White however we are looking into doing a limited colour run in the future.

Q. Will shaken up drinks damage my iPhone or spray liquid into the 30 pin dock connector? 
A. To be honest we had the same concern but we've done heaps of testing and found its pretty difficult to get any liquid to spray directly into the 30pin connector. We opened 1,000's of beers since the original prototypes were created and our iPhone's have not missed a beat. That said it's still possible to get liquid in the 30 pin connector if you try hard enough so we urge people to use common sense when using the Opena and please drink in moderation.  

Q. Are you guys going to make an Opena Case for the iPhone 5?
A. Yes.....if it is ever released!

Q. Can you make this for the iPhone 3G/s?
A. Isn't it about time you upgraded? The iPhone 4S is out now! 

Q. Please make this for my Droid/HTC/Blackberry/Samsung!
A. We would love to however for each phone model we make an Opena Case for we need to invest considerable time and money in design/tooling and production. There are over 40 million iPhones sold to date so its a huge market which justifies the investment. If your phone model has sales of half that amount, then send us an email and we'll consider it. 

Q. I'm kind of a big deal, people know me. Can I resell/distribute the Opena Case in New Zealand?
A. Send us an email and we'll gladly talk.

Q. Will this thing help me pick up chicks?
A. Absolutely.

Q. Can I use the Opena on twist tops?
A. Yep, they open just like a pop top.

If you have any questions you need answered hit us up at mark@openacase.co.nz